Refund policy

We have a 2-days return policy, which means you have 2 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, no smell/odor, and in its original packaging. You’ll also need the receipt or proof of purchase. We will also need a video recording proof when opening the parcel/package (NO VIDEO - NO RETURN)

To start a return, you can contact us at badboysclub@gmail.com OR you can send us a message on the Chat option in the website. Please note that returns will need to be sent to the following address: 

Badboys HQ
1269 Bambang St. Tondo, Manila 1012 Metro Manila PH

If your return is accepted, we’ll send you message with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at badboysclub@gmail.com OR the Chat option in our website

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like damaged items, items that was already worn even if it is just to fit the shirt. If the item has smelly odor(we will be able to determine if the item is not in its original factory odor).

Please note that we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. And do not forget to send us as message.

 

Refunds

Our company's refund policy stipulates that we do not offer refunds for items purchased. However, we do accept returns in accordance with the guidelines outlined above. Customers are encouraged to adhere to our return policy criteria to ensure a smooth and efficient return process. By following our return guidelines, customers can initiate returns for eligible items and receive appropriate assistance from our customer service team. We strive to provide a fair and transparent process for handling returns, ensuring customer satisfaction and peace of mind.